Common Mistakes New App Testers Make and How to Avoid Them for Successful Earnings

Testing consumer apps and websites is an attractive side hustle for many people because it pays you for giving feedback on new technology. However, if you are new to the world of paid app testing, there are some common mistakes that can reduce your earnings, lower your ratings on testing platforms, or even get you removed from future opportunities. By being aware of these pitfalls and taking simple steps to avoid them, you can turn a sporadic gig into a steady source of income.

1. Skipping or skimming instructions

Most test platforms provide detailed instructions, often accompanied by written tasks and sample videos. New testers sometimes jump straight into the test without reading everything, which leads to missed tasks and incorrect deliverables. Clients can easily tell when you have skipped a step, and this will show in your rating. Always take a few minutes to read all instructions before you start. If the test includes a script or a video demonstration, watch it all the way through so you understand the flow. This extra preparation helps you anticipate what comes next and reduces the chance of confusion while you are recording your session.

2. Not thinking out loud

Many usability tests rely on the tester to speak their thoughts so researchers can understand the reasoning behind actions. A common beginner mistake is to perform the tasks silently. This makes it difficult for the client to interpret your experience and makes the test less valuable. Practice narrating your actions, feelings and expectations. For example, you might say: “I see a menu in the top right corner, so I’m going to click there to look for settings” or “This button doesn’t look like a call to action; I’m not sure where to go next.” Thinking aloud can feel awkward at first, but with practice it becomes natural and leads to higher quality feedback.

3. Rushing through tasks

Another mistake is racing through the test to finish quickly. Tests usually pay a flat rate, so there is no advantage to finishing early. In fact, going too fast can cause you to miss important details and come across as sloppy or disengaged. It’s better to move at a measured pace, exploring the app thoroughly, checking multiple pages or screens, and making sure you complete all tasks fully. Take note of things like page load times, error messages, or confusing navigation. The more insights you provide, the more valuable you become to testing platforms, which can lead to more frequent invitations.

4. Providing vague or superficial feedback

Saying things like “this is good” or “this is bad” doesn’t help developers improve their products. Beginners often deliver these generic comments because they aren’t sure what constitutes useful feedback. Focus on specifics: mention what you liked or didn’t like and why. For example, instead of saying “the navigation is confusing,” explain which menus or buttons were unclear and what you expected to see. Describe how colors, text size, layout, and interaction patterns made you feel. The goal is to provide actionable feedback that helps designers understand how a typical user perceives the interface.

5. Misrepresenting your demographics or devices

Many platforms match tests to testers based on demographic information, job role, hobbies or the type of device being used. Some new testers think that making themselves fit as many profiles as possible will increase their chances of getting invited. While this may temporarily give you more tests, it is unethical and can backfire. If a client discovers that you don’t fit the required profile, you may not be paid and could be banned. Always be truthful when completing screener questions and maintain up‑to‑date information about your age, gender, industry, tech skills and devices. Honesty builds a reputation for reliability and ensures you receive tests that match your background.

6. Failing to test your equipment and software

Before joining any paid testing platform, check that your computer, smartphone or tablet meets the minimum requirements. Many tests require a stable broadband connection, a microphone, and the ability to record your screen. A common mistake is to try to join a session without having these tools properly set up. This can cause audio problems, low video quality, or lost recordings, which frustrate clients. Test your recording software, microphone and webcam beforehand, and ensure your device has enough storage. If you experience technical issues, reach out to the platform’s support team for guidance.

7. Missing deadlines or scheduled sessions

For moderated tests or live interviews, you may need to schedule a time slot. Failing to show up or being late not only wastes the client’s time but also leaves a negative impression on the platform. Even unmoderated tests usually have a deadline. Keep track of your schedule, set reminders, and plan your day so you can commit to the agreed time. If something comes up and you can’t make a session, cancel as early as possible so the slot can be offered to someone else.

8. Relying on a single platform for income

Finally, many beginners sign up for one testing platform and become discouraged when they receive few tests. The number of opportunities can vary widely depending on your demographic, location and devices. To maximize your earning potential, register with several reputable platforms (UserTesting, Userlytics, Trymata, Test IO, uTest, etc.) and complete your profiles fully. You can also combine app testing with other micro‑jobs like surveys, transcription, or freelance gigs to stabilize your income. Building a diversified portfolio of side hustles ensures that slow periods on one platform don’t hit your budget too hard.

Paid app testing is not a get‑rich‑quick scheme, but it can be a rewarding way to earn extra money if you treat it professionally. By avoiding these common mistakes and focusing on providing thorough, honest feedback, you will improve your ratings, receive more invites, and ultimately increase your earnings. Remember that clients are looking for real human perspectives, so be yourself, be thoughtful, and deliver value with each test you take.